Buying FAQs
Direct answers about buying features on FurnitureKaro
Searching & Filtering
How can I find furniture on FurnitureKaro?▼
You can locate furniture by browsing categories, typing keywords in the search bar, or selecting city locations on the browse page.
Read Help Article →Can I search for furniture by city?▼
Yes, you can browse listings by selecting major Pakistani cities like Lahore, Karachi, Islamabad, and Rawalpindi.
Can I filter listings by price, category, and condition?▼
Yes, you can filter active listings on the browse page by price range, furniture category, and item condition.
Are both new and used furniture available?▼
Yes, listings on the platform include both brand-new showroom furniture and pre-owned household pieces.
Can I buy furniture from individual sellers and businesses?▼
Yes, you can purchase from private individuals reselling household items or furniture business showrooms.
How can I find similar furniture listings?▼
You can search matching keywords or select the same category links on the browse page.
Inspecting Furniture
Does FurnitureKaro sell the furniture shown on the website?▼
No, FurnitureKaro is a marketplace platform and does not sell or own any of the furniture shown. We connect buyers and sellers directly.
Who owns the furniture shown in listings?▼
The furniture is owned by the respective individual private sellers or furniture businesses who published the ads.
Does FurnitureKaro verify the condition of every item?▼
No, FurnitureKaro does not inspect, test, or physically verify the condition of listed furniture. Buyers must inspect items themselves.
Read Help Article →Does FurnitureKaro guarantee product quality?▼
No, FurnitureKaro does not guarantee, warrant, or verify the quality, safety, or authenticity of any item listed.
Read Help Article →How can I check whether furniture is in good condition?▼
You must arrange a physical meeting to inspect wood frames, joint stability, cushion density, and verify overall wear.
Should I inspect used furniture before buying it?▼
Yes, you should always physically inspect the item in person before completing the purchase or paying any money.
Read Help Article →Contacting Sellers
How do I contact a furniture seller?▼
You contact the seller by clicking the "Chat" button on the listing details page.
Read Help Article →Do I need an account to contact a seller?▼
Yes, you must be logged in to a registered FurnitureKaro account to send message queries to sellers.
What should I ask the seller before buying?▼
Ask about the exact wood type, structural damages, age of the item, pickup address, and payment preferences.
Price Negotiation
Can I negotiate the listed price?▼
Yes, price negotiation is handled directly between you and the seller through the chat panel. We do not set or verify pricing.
Payment & Delivery
Who handles payment between the buyer and seller?▼
Payments are handled directly between the buyer and seller. We recommend cash on pickup or direct bank transfers only after inspection.
Does FurnitureKaro collect payments?▼
No, FurnitureKaro does not process, collect, hold, or escrow payment funds. The transaction is completely off-platform.
Does FurnitureKaro provide delivery?▼
No, FurnitureKaro does not provide delivery shipping, courier transport, or loading services.
Who arranges furniture pickup or transportation?▼
Pickup, loading, vehicle rental (e.g. Suzuki loader), and shipping costs must be arranged directly between the buyer and seller.
Problems & Reporting
Can I report an incorrect or suspicious listing?▼
Yes, you can flag incorrect details or suspect ads by clicking the report icon on the listing details page.
Read Help Article →What should I do if a seller does not respond?▼
If a seller does not reply to your messages, we recommend browsing other similar listings on the platform.
What should I do if the delivered item differs from the listing?▼
Because payments are settled directly on pickup, inspect the item thoroughly before taking delivery or transferring money.