buying help

How to Contact a Furniture Seller

Last updated: 17 July 2026

FurnitureKaro allows buyers to contact sellers directly. Learn how to search the directory, send messages, and make offers.

Instructions Step-by-Step

1

Find Listings in Your City

Use the search bar and category filters to locate furniture. Filter by city and used condition to find local options.

2

Open the Contact Panel

Click on the listing card to view its details. Look for the "Message Seller" button or the contact phone copy button.

3

Submit a Price Offer

Click the "Make an offer" button. Enter your offer in PKR or select a quick discount option (5%, 10%, or 15% off). Submit to send a system offer message to the seller's inbox.

4

Use the Built-in Chat

Once a conversation is started, access it at `/dashboard/inbox`. Discuss details, coordinate inspections, and ask about materials in chat.

Important Notes

  • You must be logged in to send messages, submit offers, or save listings using the heart icon.
  • Buyers and sellers arrange inspection, negotiation, payment, pickup, and transportation directly.

Common Mistakes to Avoid

  • Asking for the "final price" before asking about the item's condition or material.
  • Sharing personal bank details or passwords in chat. Keep conversation focused on the furniture.

Troubleshooting

  • If a seller does not reply to your chat message, check their profile page to see if they have listed a phone number to call directly.
  • If you cannot send a message, verify that you are signed in and that the listing status is not set to Sold.

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