Furniture Marketplace Safety FAQs

Direct answers about safety features on FurnitureKaro

Inspection & Meetings

Is it safe to buy furniture through an online marketplace?

Buying online is safe if you inspect the items physically and never pay in advance before receiving the goods.

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Where should I meet a buyer or seller?

Meet during daytime in public, well-lit areas, or bring a friend if visiting a private residence.

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How should I inspect used furniture safely?

Meet during the day, check the item structurally in a well-lit area, and bring someone along with you.

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How can I protect myself during furniture delivery or pickup?

Perform pickups in daylight hours, bring help to lift heavy items, and confirm payment arrival before loading.

Advance-Payment Risks

Should I pay a seller before inspecting the furniture?

No, never transfer funds or make advance deposits before seeing and verifying the item in person.

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What should I do if a price appears unrealistically low?

Exercise extreme caution and do not send any advance booking deposits, as it may be a duplicate listing scam.

What should I do if someone asks for an advance payment?

Decline the request, stop all communication, and report the user profile to our moderation team immediately.

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Payment Confirmation

Does FurnitureKaro handle or guarantee payments?

No, FurnitureKaro does not process payments or guarantee any transactions between users. All payments must be handled directly.

What should I check before arranging furniture pickup?

Verify that the item size matches description specs and that the seller has agreed to the final price.

How should cash payments be handled?

Hand over cash only after inspecting the furniture, verifying its condition, and taking possession of it.

Who is responsible for the final transaction?

The buyer and seller are solely responsible for the safety, verification, and settlement of the final transaction.

Problems & Reporting

How can I recognize a suspicious furniture listing?

Watch for prices that are unrealistically low, copy-pasted showroom photos, or sellers pushing for advance deposits.

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What are common furniture marketplace scams?

Scams include fake advance delivery bookings, fake bank transfer receipts, and phishing links.

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How can I report a suspicious user or listing?

Use the report button on the listing details page or within the chat window to notify moderators.

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What should I do if I believe I have been scammed?

Contact your bank or local police (Federal Investigation Agency cybercrime wing) to report the scam and fraudulent accounts.

Does FurnitureKaro resolve disputes between buyers and sellers?

No, FurnitureKaro cannot mediate disputes, process refunds, or recover funds. All transactions are settled directly.

Seller Verification

How can I verify the seller before making a payment?

Verify the seller by meeting them at a secure location during daylight and physically inspecting the furniture.

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How can sellers avoid fake buyers?

Verify bank transfers in your actual bank account balance directly; never trust buyer screenshots or SMS alerts.

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How can buyers avoid fake sellers?

Never pay advance deposits or shipping fees before verifying the furniture physical presence.

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Personal Information

Should I share my home address publicly?

No, do not publish your exact home address in public listing descriptions. Share it privately only once a pickup is confirmed.

What personal information should I avoid sharing?

Avoid sharing banking credentials, OTPs, identity card numbers, or passwords with other users.

Account Security

Should I share an OTP, verification code, password, or banking PIN?

No, never share verification codes, passwords, or PINs. FurnitureKaro staff will never ask for these.

How can businesses keep their accounts secure?

Use strong, unique passwords, and monitor active listings on your seller profile dashboard.

What should I do if someone attempts to access my account?

Change your account password immediately through the settings tab and reset active sessions.