What to Do When a Furniture Seller Does Not Respond
Last updated: 17 July 2026
Instructions Step-by-Step
1
Check the Ad Status
Open the listing page to confirm if the item is still active, or if it has been marked as sold by the seller or archived.
2
Confirm Message Status
Go to your inbox and verify your chat message was successfully delivered and is visible in the chat timeline.
3
Review Seller Contact Info
Check if the seller has provided a phone number copy button on the listing page to allow calling or messaging them directly.
4
Allow a Opportunity to Reply
Allow the seller a reasonable opportunity to reply. FurnitureKaro does not guarantee response times.
5
Browse Alternatives
If you do not receive a response, save other listings that match your criteria and contact alternative sellers.
Important Notes
- Response times vary based on seller availability. FurnitureKaro does not guarantee reply times.
- Avoid sending personal identification details while waiting for a response.
Common Mistakes to Avoid
- Sending multiple messages to the same seller, which can be flagged by users.
- Reporting a listing simply because the seller is slow to answer.
Troubleshooting
- If you cannot send messages, verify that you are logged in and that your email verification OTP step is complete.
- Previous conversations may remain visible depending on the listing and account status.